Front Office / Administration

House On The Rock

2015 - 2020

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• Submit weekly report on reception operations
• Document and make available at the reception information on general church activities
• Properly syncing functions of both receptions/maintain a user friendly ambience
• Enforce reception SOPS
• Enforce delivery of mails on a daily basis, and maintain up to date accessible mail records
• Ensure CIC is stationary prep/prepare news update, send as email/collate and send data from
submitted forms
• Weekly update database, from register, report forms, registration from events, first timers etc.
• Record all incoming calls /direct all calls accordingly/give required info
• Draw up SMS/Uniform schedule/send.
• Supervise set up for meetings
• Attend to visitors within 5 minutes of arrival
• Weddings Coordination
• Register people who need stalls and document all information regarding registration, collate VIP
requests, organize distribution of survey forms, collate forms return to office.
• 1st timers Packs Supervision
• Monitor and document all newspaper adverts for the experience
• Respond to visitors via info mails, admin mails, phone calls, external and internal visitors walk in
visitors
• Collate invoices from ADC/ADO/FMRC, register, collate cheques , cash from accounts dept. and
disburse.
• Requisition and retirement of funds
• Payment of utility bills.
• Prepare Bibles for communion services.
• Database management