Conceptualize business opportunities and implement ways to achieve operational efficiency leading to maximum
customer satisfaction.
• Developed and executed high-quality go-to-market strategies and business processes which resulted in increasing
revenue from N1million in the first year to over N100million annually.
• Forecast requirements; prepare budget and schedule expenditures; analyze variances and initiate actions.
• Conduct periodic reviews of all operations and business activities to ensure they produce the desired results and
are consistent with the overall strategy and mission.
• Lead and motivate team members to increase staff engagement leading to a high-performing managerial team.
• Oversee customer care to ensure we constantly maintain a high net promoter score with all customers.
Client Relationship Manager
Ereka Nigeria Limited
2013 - 2014
Lagos, Nigeria
Manage technical relationships with a select client portfolio, including managing multiple projects simultaneously.
• Liaised with internal departments to ensure client needs are fulfilled effectively within agreed timelines.
• Monitored company performance against service level agreements and flagged potential issues.
• Escalation of Service Requests to Units with the required privileges.
• Ensure planning and scheduling of maintenance operations, looking for the optimum use of resources, equipment
availability and maintenance cost.
Business Development Executive
Centrifuge Consulting
2012 - 2013
Abuja, Nigeria
Built and maintained relationships with clients in both the private and public sector updating, introducing,
deploying and managing services to meet their organizational needs.
• Assitant team lead on the development and deployment of the EDMS (Electronic Database Management System)
project for the Office of The Secretary To The Government Of The Federation (OSGF) Nigeria.
• Worked closely with team members to analyze projects in risk assessments, implementation opportunities and
recommend business optimization goals, control, and compliance.
• Analyzed current and past budgets, expenses, sales, revenues, and service deficiencies in order to provide
recommendations for business growth and problem resolution.
• Researched, identified new business opportunities, and prepared required reporting for the Monthly Business
Review (MBR) presentations.
Ameerah Agoro
Oluwayemisi Oladele 
Daniel Nwogbo
SAMUEL EZEKIEL OKWOCHE
Global Services
Ardova PlC
