Organized and dedicated Administrative officer with proven track record of providing exceptional
customer service in fast-paced environments. Offering keen attention to detail and strong decision
making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to
perform effectively in independent or team environments.
Areas of Interest
General
NGO
Oil and Gas
Finance
FMCG
Logistics
Skills
Relationship building Program management Team lead
Relationship building Program management Team lead
Work Experience
Administrative personnel
Femi boldomok global services
2019 - 2020
Lagos
Assisted office head in planning and execution of office renovation, including coordinating
movement of office furniture, files and employees during construction.
ï‚· Maintained extensive investment files and all archives for all managed funds.
ï‚· Created digital filing system to reduce paper usage and toner consumption.
ï‚· Managed daily database administration of People Soft, including payroll, benefits and time
accounting.
ï‚· Designed office space and worked with construction and utility contractors.
Customer service Specialist
Femi boldomok global services
2019 - 2019
Lagos
Provides customer service in a timely manner via several means which include email, face to face
interaction, telephone and live chat.
•Acts as a liaison between customers and management in order to enhance the overall customer
experience.
•Analyzes complaints from customers and provides adequate resolutions.
•Tracks proposed resolutions and follows up with customers in a timely fashion.
•Prepares documents and reports for future reference.
Client support officer
Lapo microfinance bank
2014 - 2018
Lagos
Compiled database of loan applicants' credit histories, corporate financial statements and
other financial information.
ï‚· Reviewed and edited loan agreements to promote efficiency and accuracy.
ï‚· Assisted senior-level credit officers with complex loan applications.
ï‚· Recommended loan approvals and denials based on customer loan application reviews.
ï‚· Originated, reviewed, processed, closed and administered customer loan proposals.
ï‚· Developed prospects for new loans by conducting twenty cold calls weekly.
ï‚· Maintained strict confidentiality of bank records and client information.
Marketing personnel
Villa Angelia hotel
2013 - 2014
Lagos
Builds customers relationship.
ï‚· Conducts marketing research.
ï‚· Maximize customer awareness.
ï‚· Maximize hotel revenue.
ï‚· Responsible for all marketing strategies and activities
ï‚· Maintained friendly and professional customer interactions.
Ameerah Agoro
Oluwayemisi Oladele 
Daniel Nwogbo
SAMUEL EZEKIEL OKWOCHE
Global Services
Ardova PlC
