Ruth Akhimien
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Unemployed
Role Interest - Stipend / Paid/ Free
Lagos, Nigeria
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About Me
My name is Ruth Akhimien. I'm a result oriented, hardworking and analytical lady with innovative and organizational skills.
I studied industrial chemistry from the University of Benin, where I graduated with a second class lower division.

As a skilled communicator and problem-solver with 2 years of experience in ensuring outstanding customer service, I possess a wide range of knowledge and expertise, which includes successfully enhancing customer response strategies, implementing new processes, and managing overall customer service functionality to maximize loyalty, productivity, and growth. Through my experience, I have become adept in overseeing a wide variety of customer - facing responsibilities while demonstrating a steadfast commitment to maximizing customer service and satisfaction.

I also maintain a high degree of professionalism while performing above expectations and ensuring high levels of customer satisfaction. In addition, I am a critical, strong problem solver and people person.

My proven dedication to optimizing customer service and sales success - along with my exceptional interpersonal, analytical, and time management talents - will contribute immensely to the success of an organization.

Thank you.
Areas of Interest
General
Telecommunication
Oil and Gas
FMCG
Hospitality
Finance
Skills
Excellent communication skills
Time management
Leadership
Teamwork
Customer Service
Organization skills
Analytical skills
Ability to work with Microsoft Word, Excel and Pow
Work Experience

Customer Service Officer

Access Bank Plc
2018 - 2020
Lagos, Nigeria
Building sustainable relationships of trust with customer through open and interactive communication.

Assisting in the selling processes for customer and generation of additional sales.

Actively engaging customers in phones conversations and emails to answer their questions, and provision of information to customers as well as giving necessary support and advice.

Maintains customer records by updating account information.

Provide outstanding and exceptional customer service.

Handle dissatisfied customer in a polite and professional manner
Education

University of Benin Industrial Chemistry

B.Sc Industrial Chemistry
- 2015
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