As part of transforming Wapic Insurance Plc., I work as the Lead, Customer Experience Unit of the Group (comprising of Wapic Insurance Plc and Wapic Life Assurance), under the Customer Solutions Division. My role entails managing and providing continuous development of the Customer Experience team, Contact Centre, and other customer related issues as well as Project Management for service related initiatives.
Underwriting and Claims / Project Coordinator
AIICO Insurance Plc
2011 - 2015
Nigeria
At AIICO Insurance, I worked in a hybrid position, I provided Underwriting and Claims support. In addition I was a Project support to help implement an IT related project (Core Application –Turn Quest).
Procurement Lead/ PA to Managing Director
DHL Supply Chain
2008 - 2010
Lagos Nigeria
DHL Supply Chain is a division of Deutsche Post DHL and is affiliated with DHL Express. Headquartered in Bonn and present in Nigeria where I worked, DHL Supply Chain Business provides contract logistics solutions along the entire supply chain for customers from a wide variety of sectors. I managed procurement companywide as well as vendor management,
Education
Bangor University (University of Wales) United Kingdom
Master in Business Administration (MBA) - International Business
Ameerah Agoro
Oluwayemisi Oladele 
Daniel Nwogbo
SAMUEL EZEKIEL OKWOCHE
Global Services
Ardova PlC
