A competent IT support professional with a proven track record of providing specialist technical and helpdesk support. Extensive experience of working in the front line helping clients and colleagues resolve complex technical IT issues. Possessing excellent client facing skills, natural problem solving and analytical skills and able to contribute to the development of best practice, procedures and policies within the company.
Areas of Interest
General
Education
Telecommunication
ICT
ICT
Skills
Windows Server Administration
UI/UX Design (HTML/CSS/JavaScript)
Computer Networking
Database Administration (MySQL, MSSQL Server)
Google Cloud Services
Project Management
Microsoft Excel
Data Processing (MS Word, Excel, PowerPoint)
Access Control Management
Work Experience
IT Support Officer
Endeavour Africa Group
2017 - Present
Lagos, Nigeria
- Software Implementation and Management
- Network Configuration
- Access Control and Attendance Management
- Human Resources Application Management
- Payroll Application Management
- Help Desk Technical Support