Damilola Agboola
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KYC Compliance Officer at OUTcess Solutions Nigeria Limi
Role Interest - Free / Stipend / Paid
Lagos, Nigeria
Offline
About Me
I believe in excellence and have always dedicated myself, my talents and creative abilities to assure the successful accomplishment of any company goals.
My positive attitude and willingness makes me a valuable asset to any organisation that would employ me. I am confident that my skill will be an asset and have a favourable impact in your prestigious organisation.

Areas of Interest
General
NGO
Finance
Oil and Gas
Telecommunication
Government
Vocational Skill
Skills
Analytical skill
Good Communication and Interpersonal skill
Team work
Problem solving
Planning and organizing
Self management
Intiative and Enterprise
Learning
Technology
Time management
Time management

Work Experience

Transaction officer (Teller)

Ecobank Plc
2016 - 2018
Lagos, NIGERIA
Controlling and monitoring the level of cash in the teller drawer and following all check cashing and cash handling procedures
Receive and count working cash at beginning of shift
Identify customers, validate and cash checks frequently
Accept cash and checks for deposit and check accuracy of deposit slip
Process cash withdrawals
Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency
Perform services for customers such as ordering bank cards and checks
Receive and verify loan payments, mortgage payments and utility bill payments

Customer service officer

Access bank
2011 - 2012
Lagos, Nigeria
Created and updated records as well as personal and financial databases.
Attracted potential customers by answering product and service questions.
Suggesting information about other products and services regularly.
Open customer accounts by recording account information.
Maintained customer records by updating account information.
Served customers by providing product and service information and resolving product and service problems.
Resolved product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Recommended potential products or services to management by collecting customer information and analyzing needs.
Prepare product or service reports by collecting and analyzing customer information
Contributed to team effort by accomplishing related results as needed.

Bulk Teller(Industrial Training)

Intercontinental Bank plc
2011 - 2010
Lagos, Nigeria
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts.
Identify transaction mistakes when debits and credits do not balance.
Prepared and verified cashier's checks.
Arranged monies received in cash boxes and coin dispensers according to denomination
Processed transactions such as deposits, retirement savings plan contributions, automated teller transactions.
Resolve problems or discrepancies concerning customers' accounts.
Performed clerical tasks such as typing, filing etc.
Sort and file deposit slips and checks
Carry out special services for customers, such as ordering bank cards and checks
Obtain and process information required for the provision of services, such as opening accounts, savings plans etc.

Education

Federal Polytechnic Ilaro Nigeria

HND Finance
2008 - 2014
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