I am an ambitious young lady, with great enthusiasm and with extensive experience in Customer relationship management, Project management, Content writing and editing, social media management and digital marketing. I am highly skilled in excellent customer service delivery, people management and situational flexibility, content writing with great creativity and vast knowledge.
The opportunity to join your company greatly interests me because I have always loved to assist people in making smart decision. As a holder of B.Tech Urban and Regional Planning with interest in consultancy and management. I can competently execute excellent and timely customer service delivery, digital marketing, project planning and management, as well as human management, while achieving target quota and providing solutions to the clients' problem, complaints and enquiries.
I believe that I would make a valuable asset to your team and I offer my resume for your review.
As per my professional summary, my qualities and experience make me highly suitable for this role. I am highly regarded for transparency, high regards for confidentiality and result oriented. I am proficient in Microsoft office suite, digital marketing, social media management and CRM.
Throughout my career, I have demonstrated the highest levels of service and commitment to the mission of any organization I have worked, with great digital marketing skills and achieving great results.
Thus, if you are looking for a well grounded candidate, please contact me to arrange an interview. I am eager to learn more about how your organization can benefit from my contribution while impacting me as an individual and my career path. Please check the attachment for your kind perusal.
I thank you for your time and consideration, and I look forward to hearing from you.
Regards,
Blessing Gift Oni.
09025059383
Areas of Interest
General
Creative Industry
Real Estate
ICT
Finance
Oil and Gas
Media
NGO
Telecommunication
Government
FMCG
Travel
Skills
Microsoft suites
Digital marketing
Project planning and management
Time management
People management
CRM
Data Analysis
Work Experience
Customer Relationship manager
Oma Ride
2018 - 2019
Enugu, Nigeria
Provided and ensured professional and high class customer service delivery
Analyzed customer feedback, regular updates on customer database, website and socialmedia
Provided strategies for continuousbimprovement of service delivery and the overall rating of customer service
Managed Customer relationship and enlightened customers on the installation and use of the Oma ride app
Created engaging contents for existing and new customers, measuring ROI, developing of campaigns, search engine marketing, organic and paid ads
Content Manager
New Generation Kings
2019 - 2020
Abuja, Nigeria
Prepares investigative content for online publication, performs thorough research and secures information sources.
Writes for the blog and makes final decisions on feature stories and layoutdesign.
Utilizes creative production techniques such as graphics and latest forms of media (viewer picturesetc.).
Collaborates with other writers and assignment editors regarding publication development, investigation accuracy, research progress and breaking news stories.
Edits and reviews articles of junior writers for accuracy, clarity, and libel.
Promotes engaging content development, design and editing for readers’optimization.
Revamping/editing of unpublished articles forpublishing.
Performing optimization of the operation and maintenance of the blog.
Implementing a well-managed database on the blog and measure traffic to blog through analytic tools.
Education
Federal university of technology minna, niger state Consultancy
Ameerah Agoro
Oluwayemisi Oladele 
Daniel Nwogbo
SAMUEL EZEKIEL OKWOCHE
Global Services
Ardova PlC
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