Versatile, intelligent and hard-working professional with good academic back ground and experience in project management, performance reporting , who enjoys challenging opportunities and performance oriented task , requiring logical thinking and high business impact delivery.
Areas of Interest
General
Oil and Gas
ICT
Finance
Government
FMCG
Skills
Office applications
Project management skills
Budgeting and Cost Control
Customer Relationship Management
Team Building For High Performance
Administrative Skills
Customer focus
Result Oriented
Computer skills
Work Experience
Administrative position/Marketing officer
Livingproof Press Ltd
2006 - 2008
Lagos, Nigeria
Keep some of account records ,
Handle some of the banking related matters,
Salary and payroll administration,
Monitor sales income and bills payment,
Handle leave administration,
Keep appointment letter and all personal records on staff,
Coordinate some of the marketing function relating to the organisation,
Handle some of the customer related activities,
Managing the company stationary receipt and distribution.
Front Cashier
United Bank For Africa Plc
2008 - 2009
Lagos, Nigeria
Paying of customers cheques,
Paying of third party's cheques
Attending to customers when receiving cash,
Posting into Finacle software and Pay Direct software.
Ensure that there are no shortage or overage at close of business..
Customer Service Officer
United Bank For Africa Plc
2009 - 2010
Lagos, Nigeria
 Scanning of account opening form to GSS (PROCESSING CENTER) in head office;
 Printing of monthly and off cycle bank statement through Finacle software,
 Attending to customer request and checking of account balance through Finacle software,
 Scanning cheques request forms, internet access forms, e-mail alert forms ,sms alert forms, mobile banking forms to GSS (PROCESSING CENTER).
 Attending to customers complaints and up loading it to CCM(customer’s complain manager) Portal,
 Attending to ATM card requests and re-issue of ATM cards by up loading it to CRM (Card Request Manager) portal,
 Ensure monthly and weekly report of bank product been requested by customers;
 Assisting the cash officer in loading of ATM machine;
 Attending to written inter account transfer instruction;
 Proffer solutions to customer’s issues with minimal escalation.
 Filing of document such as cheques request forms, ATM forms, SMS Alert forms, Email Alert forms, Mobile Banking forms, Internet banking forms, Requests letters (statement of account, closure of account, account transfer, change of pin mailer).
 Ensure register is up to date for audit and record purpose.
Bill Payment Executive
GPAY Instant Solution LTD
2015 - 2019
Rivers, Nigeria
 Attending to customer’s needs and requests.
 Posting of payments bills via Gpay platform and POS.
 Ensuring register is up to date
 Ensure accurate filling of customer’s records.
 Proffer solutions to customer’s issues.
 Ensure accurate balancing of cash centre before clearing.
 Prepare daily report of transactions for the cash centre
Revenue/Clearing Cashier
GPAY Instant Solution LTD
2015 - 2016
Rivers, Nigeria
 Monthly Reconciliation report for PHED
 Evacuate daily cash from all four centers under PHEDC Rumuola IBC;
 Deposit daily evacuation into the bank;
 Weekly report on each staff under rumuola IBC;
 Staff management;
 Ensure staff balance at the close of business;
 Ensure no overage or shortage of cash from each staff;
 Ensure all cash is remitted;
 Proffer solution to customer issues with minimal escalation;
 Daily report of transaction in all centres under rumuola IBC;
 Gpay monthly report/Performance report by staff;
 Report on volume statistics weekly.
Remediation officer(IMT)
NLNGPHC(ATB Human Resources )
2020 - 2020
Rivers, Nigeria
• Remediation of livelink files with underscore files.
• Remediation of livelink reserved files.
• Folder path shortening of livelink files and folders above 400 characters.
Ameerah Agoro
Oluwayemisi Oladele 
Daniel Nwogbo
SAMUEL EZEKIEL OKWOCHE
Global Services
Ardova PlC
